


FREQUENTLY ASKED
QUESTIONS



- All FAQs
- Top FAQs
- Booking FAQs
- Cost FAQs
- First day FAQs



CAN MY CHILD HAVE A TRIAL SESSION?

HOW LONG WILL I BE ON THE CONTACT LIST FOR?

CAN I PAY BY CHEQUE OR CASH?

I HAVE RECEIVED AN INVOICE BUT I CANNOT MAKE PAYMENT ON TIME – CAN I PAY AT A LATER DATE?

I AM DUE TO PAY A DIRECT DEBIT BUT I CANNOT MAKE PAYMENT ON TIME – CAN I PAY AT A LATER DATE?

IF MY CHILD MISSES A CLASS, CAN I SCHEDULE A MAKE-UP CLASS OR GET A REFUND?

WHAT HAPPENS IF A CLASS IS CANCELLED?

WHAT IS THE PICK UP/DROP OFF POLICY FOR MY CHILD?

WHAT HAPPENS IF I AM RUNNING LATE FOR DROP OFF OR PICK UP?

IF I ENROL MORE THAN ONE CHILD, DO I GET A DISCOUNT?

WHAT IS THE AWARD SCHEME THE CHILDREN ARE FOLLOWING?

HOW DO I SIGN UP?

CAN I PAY AS WE GO?

CAN I SUSPEND MEMBERSHIP?

WHAT DOES MY CHILD HAVE TO WEAR?

